Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,360,972
Community Members
 
Community Events
168
Community Groups

Can't authorize Jira Server app in MS Teams

Edited

Hi everyone,

I'm trying to establish a connection between Jira Server and MS Teams, but when it comes to the authorization step in MS Teams (after I put my Jira ID) the following error is appearing:

Failed to generate authorization link. Please contact your Jira Server administrator and confirm Application link for Microsoft Teams app has been properly configured.

jira-server.msteams-atlassian.com 2022-09-12 at 10.34.33 AM

 

Checking the logs doesn't show anything: only successful connections and no errors. What might be the issue?

Configuration of the Application link is done in exact according to the guide from the MS Teams App for Jira Server

https://share.getcloudapp.com/E0uZb9xO

Microsoft Teams connection is showing as ACTIVE

Jira Server version: 8.22.6

Microsoft Teams for Jira Sever version: 2022.08.103

1 answer

1 accepted

0 votes
Answer accepted

UPD: The issue is gone now without changing anything

Suggest an answer

Log in or Sign up to answer