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Can't authorize Jira Server app in MS Teams


Hi everyone,

I'm trying to establish a connection between Jira Server and MS Teams, but when it comes to the authorization step in MS Teams (after I put my Jira ID) the following error is appearing:

Failed to generate authorization link. Please contact your Jira Server administrator and confirm Application link for Microsoft Teams app has been properly configured. 2022-09-12 at 10.34.33 AM


Checking the logs doesn't show anything: only successful connections and no errors. What might be the issue?

Configuration of the Application link is done in exact according to the guide from the MS Teams App for Jira Server

Microsoft Teams connection is showing as ACTIVE

Jira Server version: 8.22.6

Microsoft Teams for Jira Sever version: 2022.08.103

1 answer

1 accepted

0 votes
Answer accepted

UPD: The issue is gone now without changing anything

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