I am in the Manage Addons section of an on-premise JIRA via a browser on my workstation. I downloaded the Service Desk addon. I cannot add on the add-on. I get the spinner with "Uploading jira-servicedesk-2.0.2.obr... " but it stays stuck and never actually installs it.
Where can I go look for why the install is failing?
PS: I did have a previous version on at one time, but took it off due to the poor licensing model. Now that it makes a bit more sense, I'd like to try it again, but can't get it installed.
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