Can't add link/see link from Project Page

Stephanie Morgan December 11, 2015

I'm on the Cloud version - and I'm a project administrator & site administrator.  I tried to add a link to SubTask Manager from the Advisor Workstation Links page.  When I do, I see Sub Task Manager as an option, but when I click Add, I receive an error "REST: Request failed, there are no entity types for the specified application type" - the dialog box remains, but entering the key/name doesn't do anything.  

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Rodrigo Silva
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2015

Hi Stephanie, 

Are you trying to connect JIRA Cloud with any other locally hosted application? In case yes, this doc belo might be helpful for you:

https://confluence.atlassian.com/display/JIRA/Configuring+Issue+Linking#ConfiguringIssueLinking-configuringapplink

 

Cheers,

Rodrigo Silva

Stephanie Morgan December 22, 2015

I am connecting via Cloud. JIRA v7.1.0-OD-02-030 - and there was a system-created sub-task. attempts to create a manual link require information I don't have access to (keys - not licenses - that I don't have access to). I still can't add the link.

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