Can't access the "Category" field with JQL query when searching for text

Nils Herhaus April 19, 2024

Hey, I unfortunately can't get around it. I try to access the Category field of my Jira tickets within a created rule. 

For example I want to search issues by category e.g. I have the Categories ("Process 1", "Process 2", "Process 3"). When I use the lookupIssue component and try to search 

category = "Process 1" 

I don't get any issues even though I know that the category exists.

Best regards


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Community Leader
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April 19, 2024

Hi @Nils Herhaus 

Welcome to our Community. It seems you're using the incorrect field name. Please see:

category = 标准产品


Hope it helps & Thanks,


Nils Herhaus April 23, 2024

Hi Thx so much. It worked. I actually had to call the category field like this:
"Category[Category]" = "[Process-Name]".




1 vote
Kalyan Sattaluri
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April 19, 2024

Hello @Nils Herhaus 

You havent said if you can search by category = "Process 1" in normal issue search and it returns results, outside of the rule.. so could be many things why you are not seeing results, 

  • there are no issues with "Process 1"
  • Your JQL syntax is wrong,
  • you are searching for issues outside of your rule scope,  etc.

So, Cannot tell what could be the cause with what info you have shared so far.

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