Attempted to submit a Tech Support issue but didn't get any email confirmation and haven't been able to contact anyone.
Issue: Any card moved into In progress gets doubled or even tripled.. if you move to certain other statuses, there are no issues. With further troubleshooting, moving items from Ready to Dev to In Progress tripled the card instance, then moving it back still kept all three displayed.
Additionally, when attempting to move a different card in between the two or three duplicate cards, we get an error message.
This is only happening on one of our Kanban boards, no others
That's an interesting one!
One question - looking at the three that have the same card on the board, could you check what clicking on each card gives you on the details pane to the right? Looking specifically at the top two lines where summary and issue ID appear. Are they the same?
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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