We have suddenly become unable to move, transition, or delete issues. We get the following error.
com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10009]
com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10009]
at com.atlassian.greenhopper.manager.lexorank.LexoRankDaoImpl.getMaximumMarkerRowAndPreviousRow(LexoRankDaoImpl.java:370) [?:?]
at com.atlassian.greenhopper.service.lexorank.LexoRankOperation.rankInitially(LexoRankOperation.java:175) [?:?]
at com.atlassian.greenhopper.service.lexorank.LexoRankOperation.execute(LexoRankOperation.java:114) [?:?]
at com.atlassian.greenhopper.manager.lexorank.LexoRankManagerImpl.performRankOperation(LexoRankManagerImpl.java:286) [?:?]
at com.atlassian.greenhopper.manager.lexorank.LexoRankManagerImpl.getRankOrRankInitially(LexoRankManagerImpl.java:86) [?:?]
at com.atlassian.greenhopper.customfield.lexorank.LexoRankCFType.getValueFromIssue(LexoRankCFType.java:121) [?:?]
at com.atlassian.greenhopper.customfield.lexorank.LexoRankCFType.getValueFromIssue(LexoRankCFType.java:29) [?:?]
at com.atlassian.jira.issue.fields.ImmutableCustomField.getValue(ImmutableCustomField.java:349) [classes/:?]
at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper$DeletedIssueEventData.collectCustomFieldValues(DefaultIssueDeleteHelper.java:288) [classes/:?]
at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper$DeletedIssueEventData.<init>(DefaultIssueDeleteHelper.java:275) [classes/:?]
at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper.deleteIssue(DefaultIssueDeleteHelper.java:120) [classes/:?]
at com.atlassian.jira.issue.managers.DefaultIssueManager.deleteIssue(DefaultIssueManager.java:719) [classes/:?]
at com.atlassian.jira.issue.managers.RequestCachingIssueManager.deleteIssue(RequestCachingIssueManager.java:232) [classes/:?]
at com.atlassian.jira.bc.issue.DefaultIssueService.delete(DefaultIssueService.java:402) [classes/:?]
at com.atlassian.jira.bc.issue.DefaultIssueService.delete(DefaultIssueService.java:378) [classes/:?]
at com.atlassian.jira.web.action.issue.DeleteIssue.doExecute(DeleteIssue.java:23) [classes/:?]
That is followed by a ton of other things. Does anyone know what is going on. I've done a re-index but that doesn't solve the problem. I've also started the stopped JIRA server and that doesn't do anything helpful.
Hi Patrick
What is the version of your jira software? Did you try the integrity checker?
I found this KB https://confluence.atlassian.com/jirakb/several-actions-such-as-issue-ranking-move-export-are-failing-779159169.html which could help with this issue.
Thanks and regards,
Fazila
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