Can't Convert Issue to Subtask - one issue type

I have an issue type called Bug and it is used in all of our JIRA projects.

  • I have one project, that I cannot convert the Bug to a SubTask.
  • The menu option is not there.
  • It is there when I look at different issue types for the same project. It is there when I look at Bug issue types in a different project.
  • I am in the Administrators and Users group and these allow for every Issue permission that I could think of.

I must be missing something and hoping someone can help.

1 answer

1 accepted

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Richie Gee Atlassian Team Jan 17, 2013

Note that you will not be able to convert an issue to a sub-task if the issue has sub-tasks of its own. You will first need to convert the issue's sub-tasks to standalone issues (see below); you can then convert them to sub-tasks of another issue if you wish. Sub-tasks cannot be moved directly from one issue to another — you will need to convert them to standard issues, then to sub-tasks of their new parent issue.

This is quoted from the documentation of converting sub task, refer below for the documentation.

Hope this helps, cheers!

dang, I'm embarrased. I thought I checked the subtasks and you are correct. There was a subtask on the issue. Thanks for the quick response Richie.

Richie Gee Atlassian Team Jan 17, 2013

No problem, glad to assist :)

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