Can't Add Start date even I add it in Screens

Maahshid Vaziri
Contributor
October 12, 2024

Hi guys, 

I recently create project in JSM, and edit fields in all screens of these project. and for issue type of service request with approval, I want add Start date but I can't add it, even though I add in Screens. 

Any Idea?

screen2.png

screen3.png

 

2 answers

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3 votes
Answer accepted
Marc - Devoteam
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October 12, 2024

Hi @Maahshid Vaziri 

Check the custom field context, might that it's set to specific issue type or projects.

Maahshid Vaziri
Contributor
October 12, 2024

Many Thanks.!!! yes....

0 votes
John Funk
Community Leader
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October 12, 2024

Hi Maahshid,

The build in field in Jira is Start date (lowercase d). You added Start Date (uppercase D) to the screen. This is probably a custom field that was created at some point. You need to decide which field you want to us and add that field to the screen. 

 

Maahshid Vaziri
Contributor
October 12, 2024

Many Thanks John, but the problem was from field conext

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