Can session timeout period be changed for JIRA ondemand instance?

Can the session timeout for JIRA Ondemand be changed to something like 15 minutes? If so can it be done by a JIRA administrator or is this something Atlassian has to do? Any info provided around this issue would be greatly appreciated. This is for a very security conscious customer who wants to use JIRA if the timeout period can be set to small amount of time.

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1 accepted

It seems you need a support request to have session timeout changed. See the link below:

https://answers.atlassian.com/questions/44993/can-you-change-the-default-session-timeout-length

Thanks Boris, I raised a support request with Atlassian and was advised it times out at 30min and that cannot be changed for the Ondemand JIRA.

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