Can session timeout period be changed for JIRA ondemand instance?

Can the session timeout for JIRA Ondemand be changed to something like 15 minutes? If so can it be done by a JIRA administrator or is this something Atlassian has to do? Any info provided around this issue would be greatly appreciated. This is for a very security conscious customer who wants to use JIRA if the timeout period can be set to small amount of time.

2 answers

1 accepted

It seems you need a support request to have session timeout changed. See the link below:

https://answers.atlassian.com/questions/44993/can-you-change-the-default-session-timeout-length

Thanks Boris, I raised a support request with Atlassian and was advised it times out at 30min and that cannot be changed for the Ondemand JIRA.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot