Our customers all have accounts in JIRA via LDAP connection but do not have JIRA licenses. They can log into the customer portal and submit issues and comment on them.
We also want them to be able to respond to email notifications and have the reply stored in the comment of an issue.
The error we get is:
|FAILURE||Signup is not currently available|
Our customer portal is set to 'Everyone with an account can access my Customer Portal'.
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG