Our customers all have accounts in JIRA via LDAP connection but do not have JIRA licenses. They can log into the customer portal and submit issues and comment on them.
We also want them to be able to respond to email notifications and have the reply stored in the comment of an issue.
The error we get is:
|FAILURE||Signup is not currently available|
Our customer portal is set to 'Everyone with an account can access my Customer Portal'.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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