We have several web applications that our customers use, and would like to provide them a means of creating issues on their own, with the ability to track them, yet not see other internal projects. Is that possible via JIRA OnDemand?...having trouble finding it in documentation.
Thanks in advance! Cheers, B.
It is possible, but in order to track issues the user will have to be licensed and log in to JIRA.
If this is OK, it is pretty easy to hide internal projects from them. See:
Thank you Simon!
We have the 10 licensed user version at the moment, so we have limited licenses to spare. After going through your link, I found a GREAT video on youtube that explains three different solutions...one in particular....Issue Collector!...for endusers. While the issue is not trackable via the reporter, since they are creating an issue anonymously, it is incredibly easy to create an issue/feedback/request, which results in more feedback.
Improving Software Quality with Effective Feedback -- Atlassian Summet 2012.
Thanks again, B.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs