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Can not see Accounts in the Services desk project for multiple accounts & Customers.


Hello,

I want to see Accounts in the Services desk project for multiple accounts & Customers. But Account is not displaying in list, There is displaying 'No account'. any one can provide steps for proper configuration it?

Exactly I want to see Account like Attach screen-shot. click on link for screen-shot.

https://tempoplugin.jira.com/wiki/spaces/TEMPO/pages/172785801/Viewing+timesheet+in+report+view?preview=/172785801/172786142/team-timesheet-report-view.jpg

1 answer

Hi @Mayur Meghani

The view you are referring to is part of Tempo Timesheets 8.x and earlier versions and has been removed in Tempo Timesheets 9.

In Tempo 9 and later versions, the Account can be added to Report views by changing to "List View" and adding the Account column to the view. Please take a look at https://tempo-io.atlassian.net/wiki/spaces/THC/pages/297206386/Viewing+Reports+-+Tempo+Server for more information.

Regards,
Susanne Götz
Tempo team 

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