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Can not save updated issue in Chrome browser

Ma Hao Jun 16, 2015

We are facing problems about saving data during edit issue.
1. Click edit button
2. update issue
3. click Save
Nothing happened after 3rd step, and from develop tools, we found error in console(attached the screenshot).
And inside of JIRA log, we found following errors:

 
{{May 18, 2015 11:09:40 AM org.apache.coyote.http11.AbstractHttp11Processor process
INFO: Error parsing HTTP request header
Note: further occurrences of HTTP header parsing errors will be logged at DEBUG level.}}

 
Workaround:
1. Copy the content from input textbox into notepad and clean the form.
2. Save the edit screen.
3. click edit issue
4. Copy content from notepad into input textbox of edit screen
5. Save, and it will be saved successfully.

 
And, this problem is not happening in IE browser.



error2.png

1 answer

0 votes
Joao Palharini Atlassian Team Jun 18, 2015

Hi there!

I'm afraid we might need some additional information on this matter, including the complete logs from your instance. Could you raise a ticket reporting this within Atlassian Support?

--
Cheers!

Joao

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