Can not get the basic filter anymore


It appears that the basic filter functionality has been desactivated. I can not click on the Button Basic...

Is there any solution for that ?

Thank you.

Best regards,

3 answers

1 vote
Alex Christensen Community Champion May 26, 2017

This usually happens when you either have JQL that can't be configured in the Basic search (like an OR operator). However, in your case, it looks like you're referencing the "Status" field twice in your JQL. The "status in (...)" portion of your JQL is redundant since you specify the status later should equal "To be retested," so I would remove the "status in (...)" and see if you can switch back to Basic mode.

Thank you Alex, It works now !

Best regards,

0 vote

Hi Amale,

I have not see that particlular issue.  Are you on a Cloud instance or do you have an on-premise instance?  Also, can you please take a screenshot of what you're seeing?




No, I am not on a Cloud.

Bellow the screenshot :

2017-05-26 17_53_05-Issue navigator - JIRA.png

Thank you.

Best regards,

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