Can not get the basic filter anymore

AMALE LAJAATE May 26, 2017

Hello,

It appears that the basic filter functionality has been desactivated. I can not click on the Button Basic...

Is there any solution for that ?

Thank you.

Best regards,

3 answers

1 vote
Alex Christensen
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2017

This usually happens when you either have JQL that can't be configured in the Basic search (like an OR operator). However, in your case, it looks like you're referencing the "Status" field twice in your JQL. The "status in (...)" portion of your JQL is redundant since you specify the status later should equal "To be retested," so I would remove the "status in (...)" and see if you can switch back to Basic mode.

AMALE LAJAATE May 26, 2017

Thank you Alex, It works now !

Best regards,

0 votes
AMALE LAJAATE May 26, 2017

Hello,

No, I am not on a Cloud.

Bellow the screenshot :

2017-05-26 17_53_05-Issue navigator - JIRA.png

Thank you.

Best regards,

0 votes
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 26, 2017

Hi Amale,

I have not see that particlular issue.  Are you on a Cloud instance or do you have an on-premise instance?  Also, can you please take a screenshot of what you're seeing?

Thanks,

Branden

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