It's blocked, to force you to report bugs the way they now need you to - via a Service Desk. Please follow the links to "report a new bug" in your screenshot, although the description you've given sounds more like you need to raise a support request.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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