Can non-agents see JIRA data?

I want these users to have a JIRA license to view all the data on the JSD project, meaning view the agile boards, filters, dashboards for the project but not transition the issues, own the issues, etc.  Is this possible without taking up more agent licenses?

2 answers

1 accepted

2 votes

Yes, sort of.  Your users will need to be JIRA users (not agents) and then flagged as "collaborators".  Have a look at https://confluence.atlassian.com/servicedesk/collaborator-660967501.html

You can give them the role which has the "Browse Permissions" only but it will surely take up a license if they all have an account.

You can however, update your project's Browse Permission to "Anyone".

Reference:

https://confluence.atlassian.com/jira/managing-project-permissions-185729636.html

Be warned: https://jira.atlassian.com/browse/JRA-18076

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,308 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot