Can new comments be created by an automation?

Kel Hill September 22, 2021

Found the new Automation feature that lets me edit an existing Comment, but see no obvious way to create a new comment on an issue through an automation. Is it possible to do so?

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Callum Carlile _Automation Consultants_
Community Leader
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September 22, 2021

Hi @Kel Hill , yes this is certainly possible!

You should see the Comment on Issue action within the automation rule, such as below

comment action.png

comment.png

Kel Hill September 22, 2021

Found it. Thanks!

Callum Carlile _Automation Consultants_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 22, 2021

No worries!

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