Can i validate previous status to execute rule when issue is transitioned?

[Sebastián Delmastro]

I have a workflow than can go into statues like this:

A --> B

B --> C

A --> C

I only want to execute an automation rule when the issue is transitioned to C but only from B status. So I need to check to things in order to execute the rule:

(1) The issue transitioned to C

(2) The issue was transitioned from B

Thanks for the help!

[Nick Menere · Accepted solution]

Hi Sebastián,

To do this you can create a rule with the following:

• Add a "Field value changed" trigger and listen for changes to the Status field
• And a Compare condition to check for the previous value and current value.

It should look like this:

The value for the First field is:

{{fieldChange.fromString}} -> {{fieldChange.toString}}

Hope that is what you were after.

Cheers,

Nick

[Sebastián Delmastro]

Thanks for the response @Nick Menere that work great.

[Deleted user]

I'm going from "In QA" to "In Progress" and I tried those statuses with and without quotes (single and double) in the "Second Value" filed but neither seems to match against the values described in the first field. Is there a special way this needs to be formatted when there are spaces in the status names?

EDIT:

Apparently, it matters what trigger is chosen. To use this solution, make sure you are using the "Field value changed" trigger.

[Nick Menere]

Hi Daniel,

Yes, for that syntax you need to use that trigger. It is what populates "fieldChange".

If you want to use another trigger you will need use:

{{changelog.status.fromString}} -> {{changelog.status.toString}}

Cheers,

Nick

[Jim Sola]

As this comment is out of date (like seemingly most support threads here on Jira), note that the webhook has changed..

from:

{{changelog.status.fromString}} -> {{changelog.status.toString}}

to:

{{changelog.items.fromString}} -> {{changelog.items.toString}}

 Jira, get it together.

[Anton]

Hi,

I have the same problem as described by Sebastián. As stated by Jim I used the new webhook. Unfortunately I can’t get the advanced compare to work. Below you find a screenshot of what I have so far.
It is in Dutch but I hope anyone can point me in the right direction.

Thanks in advance.
Anton.

[Anton]

Hi,

I read on this page that {{changelog}} will not be populated if you use the wrong trigger.
So that basically answered my question.