Can i use JIRA service Desk as a plugin over JIRA Software?

Fazila Ashraf Community Champion Nov 30, 2015


Can i use JIRA Agile and JIRA Service Desk together like how it used to be earlier before the changes to the products?

I have an existing setup of JIRA+JIRA agile and wondering how to get the Service desk plugin instead of "JIRA Service Desk".

2 answers

1 accepted

Interesting note as well, if you buy a licence for Service Desk 3, you can download and install the previous version as an Add-On if you are still running JIRA core 6. The license works for both. 

Yes you can. Just go to manage add-on and search for Service Desk this can then be installed on top of JIRA Software.

You should find all your answers (and more) in the migration hub at



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,175 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot