Can i use JIRA service Desk as a plugin over JIRA Software?

Fazila Ashraf Community Champion Nov 30, 2015


Can i use JIRA Agile and JIRA Service Desk together like how it used to be earlier before the changes to the products?

I have an existing setup of JIRA+JIRA agile and wondering how to get the Service desk plugin instead of "JIRA Service Desk".

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Accepted answer

Interesting note as well, if you buy a licence for Service Desk 3, you can download and install the previous version as an Add-On if you are still running JIRA core 6. The license works for both. 

Yes you can. Just go to manage add-on and search for Service Desk this can then be installed on top of JIRA Software.

You should find all your answers (and more) in the migration hub at



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