Can i create a customer account from the Service Desk API

I want to know if it is possible to create a customer account through the Service Desk Rest API.

We have desktop application that we would like to be able to submit service requests straight from the application to the JIRA Service Desk API. But it looks like you need to have the customer account setup first, but I could be wrong.

It does not look like it is currently possible from the current API :

If not, are they any plans to have this in the future?

1 answer

0 vote


Please watch and follow below ticket:



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,331 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot