When I create an issue in a project, is it possible for me to add another person's mail id, so that whenever there is an update or any changes made in that issue, I as well as the other person receives a mail notification about the same...
Hi
You can add him as an observer of the incident and he will also receive it
Regards
When creating or editing an issue, you can add the person as a watcher. This can usually be done in the issue view by finding the "Watch" option or the "More" menu (three dots) and selecting "Watchers." The added user will then receive email notifications for updates made to the issue.
You can create an automation rule to automatically add a user as a watcher when an issue is created or updated.
1st rule-
WHEN Issue Created
Then Add watchers
2nd rule-
When Issue updated
Then Add watchers
You can also add the issue type condition.
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