I'm able to create ticket fine via email however there are couple of custom fields in the project. Is there a way those custom filed can be filled over the email itself? At the moment i achieve only below thing from email funtionality
Email Sender becomes reporter of the ticket
Email summary becomes subject of the ticket
Email body= decription
Email attachment gets attached to the ticket.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs