Can a notification be created for a certain issue type

 

2 answers

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Paulo Hennig Atlassian Team Sep 04, 2015

Hello Jen,
I would advice you to use the Automation plugin as a easy way to accomplish this goal. Basically you can set a filter if a created issue match a specific issue type, then send a notification 

Yes you can, there are several ways to accomplish this, I can suggest:

  • Associate your desired issue type to a particular workflow and for that workflow, update it's post-function events to use your desired email notifications.
  • For an existing workflow, you may add a post-function "Send Email" using the ScriptRunner plugin.

Both suggestions have a robust documentation so you will not have a hard time.

https://confluence.atlassian.com/jira/creating-a-notification-scheme-185729542.html

https://scriptrunner.adaptavist.com/latest/jira/quickstart.html

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