Can a customer add issue link through service portal jira service desk?

Durga prasad panda August 7, 2019

HI ,

Can we somehow give permission to customers to add links or issue link though customer protal of jira?

2 answers

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 7, 2019

What kind of “link”. If you mean a link to another Jira Issue then no or not easily anyway. You can add a URL field to your form and the customer could paste in a URL. The challenge is how would they acquire the URL to the other issue.

0 votes
Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 7, 2019

Hİ @Durga prasad panda 

As I know, there is no link issue feature on customer portal.

Regards

Suggest an answer

Log in or Sign up to answer