Can Service Desk handle multibrand portals so our different groups of customers can log into a different portal or use a different email to initiate a ticket?
Customers can be given permission to specific portals. This means that different customers can all see a custom view depending on their permissions to view service desk portals. https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-users-732528877.html
Each service desk can use it's own email handler. https://confluence.atlassian.com/servicedeskcloud/receiving-requests-by-email-747602718.html
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EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...
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