This question is in reference to Atlassian Documentation: Portfolio for JIRA FAQs
Our organization uses JIRA Cloud, and primarily use JIRA Service Desk to manage work for our clients. I'd like to try using Portfolio to manage and get a dashboard view of resource activity across Service Desks. Is that possible? I realize Portfolio is designed to work with JIRA Software, but can it also work with JIRA Service Desk?
It's an add-on for JIRA, effectively, it's loaded and run as part of JIRA Core.
Service Desk and Software are applications that also run on top of Core. They're not quite add-ons, but for this purpose you can think of them in the same way. So, yes, you can run Portfolio alongside Service Desk. And/Or Software. Or just on Core.
I don't think Portfolio really makes a lot of use of JSD data though, in the way that it does with Software. Although you can run Software functions on Service Desk projects if you have both, and maybe get some of it that way!
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs