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Can Jira not verify Google SAML on the phone (IOS)?

After Jira is integrated with Google SAML, it can pass on the computer webpage, but can't be verified on the mobile phone (IOS)?

1 answer

0 votes
Matthew Ho Atlassian Team Sep 25, 2019

We recently rolled out an update on iOS to enable OAuth authentication. It should work with Google SAML now. Please ensure you are using the latest version of Jira iOS mobile app and log in. 

If there are still issues with logging in, please create a support ticket at https://getsupport.atlassian.com and our team will assist. 

Thanks, 
Matthew Ho
Atlassian Product Manager.


Jira can log in successfully, thank you.

However, I also found that Confluence (SAML & Google) upgraded to the latest, IOS login is not successful, what solutions do you have?

Matthew Ho Atlassian Team Sep 26, 2019

Hi Major, 

That's great that the Jira login is working!

The Confluence mobile app hasn't implemented OAuth authentication yet, hence you won't be able to login using Google SAML. We are currently working on updating the Confluence to also support this. The best place to follow progress is this public jira ticket: https://jira.atlassian.com/browse/ID-6658

Thanks, 
Matthew Ho 
Atlassian Product Manager.

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