We would like to use JIRA as part of our problem management process.
We assign problems a code between 1-5. For problems that arise which are a severity of 3 or higher we would need an email notification to be sent to the manager.
I have set up a optional custom field that a user can fill out what the severity code is.
Can JIRA be configured to send an email when a JIRA item has that particular field filled out?
I see a similar question asked in the past but can not find information on the Script Runner plugin mentioned
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs