We would like to use JIRA as part of our problem management process.
We assign problems a code between 1-5. For problems that arise which are a severity of 3 or higher we would need an email notification to be sent to the manager.
I have set up a optional custom field that a user can fill out what the severity code is.
Can JIRA be configured to send an email when a JIRA item has that particular field filled out?
I see a similar question asked in the past but can not find information on the Script Runner plugin mentioned
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