Use case:
Client is using multiple User Picker fields to "assign" users to development roles on a story in a "FYI you will be needed on this" sort of way. I've been able to write a filter to check those fields for currentUser (), but the PM wants to be able to report on those fields per user.
Desired outcome:
To report the number of issues a user ID is called in and create a report sorted by the user IDs
Let's say you've added user-picker fields called "Dev resource 1" and "Dev resource 2". All you should really need is a filter for "dev resource 1 = user A or dev resource 2 = user A".
Reporting is a different matter though, my instinct is that you're not really having a problem finding the issues, more getting information out. You'll really just want a filter that pulls all the issues, and then push that through a gadget or report.
Taking a filter for "project = X and resolution = unresolved" is a good start - lists everything outstanding in a project. So, put that into a dashboard gadget. A "filter statistics" one with "dev resource 1" selected (and another with "dev resource 2" and the same filter) will give you a list of users with numbers of issues against them. A "2d filter" might be of use too, maybe with status on an axis.
Running this gadgets by customer field rather than user should give my user the info they need. I updated the filter to look for "Dev resource" is not EMPTY instead of multiple filters per user.
Thanks!
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