Can JIRA &/or Confluence be accessed offline?

Hi there,

I am just going through my IT disaster recovery procedure, as our internet was down this morning. We are using both products OnDemand. Is there a way JIRA and/or Confluence can work offline? We do backups each week, is there a way to run our data offline if we needed to in case of these kinds of emergencies?

Would appreciate your support.

Thanks,

Shreena

2 answers

1 accepted

0 vote

No. They are web applications and dynamic, so you need to have them running to see their data. "Offline", in the way most people mean it, is useless and irrelevant.

Disaster Recovery is a totally different thing. If you are running your own servers, then your Jira/Confluence licence includes provision for failing over to other backup services. You have said "OnDemand" here, so that's not an option - you are at the mercy of OnDemand's services (Although I suspect that they are pretty resilient and have provision for disasters)

Hi Shreena,

You could use the backups to bring a Confluence/JIRA instance in-house for read-only access for example in case of a emergency like you cited, although there is no current feature that would allow you to latter re-sync the changes made on your local instance with the OnDemand hosted data.

So if you buy a OnPremisses license you would be able to access you data for emergency purposes for example, although this would only cover the disaster of not having internet access to the OnDemand hosting data-center.

On the other hand OnDemand is hosted in a 1st class DC with lots of safe-guards and we also do off-site backups that would prevent your data from being lost on our side. But if I understood correctly you are only concerned about the need to access data in case of a internet black-out.

Please refer to this page for more details: http://www.atlassian.com/hosted/security.jsp

Best Regards,
Felipe Cuozzo
Atlassian OnDemand Team

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,313 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot