JIRA and Outlook account are integrated - Can JIRA update the priority level automatically based on the subject field from the incoming issue sent from Outlook
Hi @Ashley Villarreal and welcome,
for my knowledge this is not a builtin feature. As a workaround you can add an automation that, based on jql with summary field, update priority field.
Hope this helps,
Fabio
I'm a beginner with JIRA system.
How would I utilize the JQL with summary field to setup my workflow?
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Hi @Ashley Villarreal ,
please take a look here https://support.atlassian.com/cloud-automation/docs/create-and-edit-jira-automation-rules/
You need to put in place something like that
Hope this helps,
Fabio
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