I'm currently using JIRA in the cloud and this is the use case I'm trying to implement: Project A contains two issue types (issue type A and issue type B) with different workflows. When a JIRA ticket of the Issue type A moves to status X, I'd like to automatically trigger the creation of a ticket of issue type B with the initial Status (e.g. Backlog). Is it possible to implement this use case with JIRA? If so, can these two tickets be also automatically linked?
A (related) second use case would be to have the JIRA ticket of the issue type A to transition to status Y once the linked ticket of issue type B transitions to status Z. Is this possible?
Any of them - your use case is moderately simple - create issue during a post-function.
If it was more complex with "if this, then don't create" or "create different types based on data on the issue", I'd recommend Script Runner for complete freedom to write any logic you want, or JMWE or Bob Swift's add-ons for advanced cases while avoiding having to write code. But your case can use any of the "create issue on transition" add-ons in the marketplace.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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