Can JIRA OnDemand update custom fields using post functions in a workflow?

We have an OnDemand version of JIRA and I need to update some custom fields during my workflow. I came across this snippet sentence:

https://confluence.atlassian.com/display/AOD/Advanced+workflow+configuration#Advancedworkflowconfiguration-optionalpostfunctionsOptionalpostfunctions

"Update Issue Field: (info) Note: This post function cannot update custom fields and must be positioned after the other optional post functions."

It says THIS post function cannot update custom fields, but I'm hoping beyond hope there is a work around?

4 answers

1 accepted

Accepted Answer
3 votes

Thank you @ALL !!
So, in my investigation to utilize JIRA Utilities Suite, I found that our OnDemand version had not ENABLED the Add On.

Spoke with our Sr Admin, we enabled the Add On and viola!

Thank you ALL for teaching this man to fish. I was getting ready to write my first plugin to get this done, and as you all stated over and over... It was already in our version.

To sum up:

If you have JIRA Ondemand and you do NOT have the option to update custom fields in your Post Function options, then:

Go to Manage Add Ons and enable JIRA Utilities Suite.

Cheers all!

0 votes

There are some addons available in OnDemand that can update custom fields. From memory, the Jira Suite Utilities is available and can do some quite clever stuff with them (not just hard coded value, but "now" in date/time fieds and "current user" in user fields.

Hello Nic! AFAIK, OnDemand already has Jira Suite Utilities installed?
Then you should have a update custom field option in post functions

If you like and familiar with developing a jira plugin, I recommend to build your own plugin.

Jira provides a Workflow Module which is capable of creating workflow postfunction.

https://developer.atlassian.com/display/JIRADEV/Workflow+Plugin+Modules#WorkflowPluginModules-Functions

As @Nick suggest you can use Update Issue Custom Field Post-Function from JSU plugin and it is preinstalled on Ondemand instance

check this for about postfunction

https://jsutil.atlassian.net/wiki/display/JSUTIL/JIRA+Suite+Utilities+Workflow+Post-Functions

you can check here what are the plugins available on ondemand jira

https://confluence.atlassian.com/pages/viewpage.action?pageId=315326753#AtlassianOnDemandandAdd-ons(Plugins)-JIRA

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,882 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you