Can I use Request Participants as the To issue field for a custom email notification?

I am using JIRA Service Desk and would like my collaborators to receive a custom email notification upon Issue Assigned but these collaborators cannot be Assignee. 

The To issue field does not appear to accept the Request Participants custom field id or any form of 'RequestParticipants'.

Is there a way to send an email to the request participants through the scripted listener?

1 answer

Hi Katherine,

Can I ask you which version of SR you use ? Please have a look GRV-865.   

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,304 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you