Can I use JIRA internal directory and Crowd in parallel with different user base?

[Roland A.]

I wonder if I could use a JIRA 100user license and a crowd 50 user licencse togehter with having the users who need SSO with other apps in Crowd, while the JIRA only users are in the Internal Directory?

Having JIRA set up this way, results in users who are set up in the JIRA Internal Directory are not able to log in (wrong password).

We have JIRA 5.1 and Crowd 2.4.0

[Septa Cahyadiputra · Accepted solution]

Hi there,

JIRA internal directory would be ignored once Crowd SSO authenticator is turned on, hence no internal user would be able to log-in. Actually this is by design as describe here:

https://jira.atlassian.com/browse/CWD-2535

Hope it clarifies.

Cheers,

Septa Cahyadiputra

[David Yu]

Going by my memory, the user licenses between JIRA/Crowd does not need to match.

Is it possible you have usernames that clash or exist in both the Internal and Crowd? If so, you'll need to ensure the order of the directories are configured correctly in JIRA so that it auths against Crowd first before trying the Internal.