Can I use JIRA internal directory and Crowd in parallel with different user base?

I wonder if I could use a JIRA 100user license and a crowd 50 user licencse togehter with having the users who need SSO with other apps in Crowd, while the JIRA only users are in the Internal Directory?

Having JIRA set up this way, results in users who are set up in the JIRA Internal Directory are not able to log in (wrong password).

We have JIRA 5.1 and Crowd 2.4.0

2 answers

1 accepted

Hi there,

JIRA internal directory would be ignored once Crowd SSO authenticator is turned on, hence no internal user would be able to log-in. Actually this is by design as describe here:

https://jira.atlassian.com/browse/CWD-2535

Hope it clarifies.

Cheers,

Septa Cahyadiputra

Going by my memory, the user licenses between JIRA/Crowd does not need to match.

Is it possible you have usernames that clash or exist in both the Internal and Crowd? If so, you'll need to ensure the order of the directories are configured correctly in JIRA so that it auths against Crowd first before trying the Internal.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

47 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you