We would like to use JIRA Service Desk as a replacement for Zendesk.
For this to get off first base, we would need to be able to have an unlimited number of end users belonging to many separate organisations. The tickets raised by users should be visible either to that user alone or optionally visible only to other users belonging to the same organisation.
Is this type of functionality available in the current release?
If not, is it planned?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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