We are using Service Desk to plan changes in advance.
In this context, people will raise tickets using Service Desk, and later on will 'Submit' the change indicating it's ready to go.
Can we expose the 'Submit' workflow action on the Service Desk view of the issue?
Right now under 'You can' I can only see 'Add a comment' and 'Add attachment'
By default, it is not possible, and we're currently tracking this here: https://jira.atlassian.com/browse/JSD-40
There's currently a third-party plugin that should also achieve this: https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.jsd-extender
I hope this helps!
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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