We are using Jira ServiceDesk and we would like that more than one (non Jira users) could see and comment an open ticket that is being supported.
Lets imagine that the person that reports the topic has a fellow that requires to be informed about the development of this ticket and in case that first one is not in office the 2nd can contribute with information about the issue.
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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