We are using Jira ServiceDesk and we would like that more than one (non Jira users) could see and comment an open ticket that is being supported.
Lets imagine that the person that reports the topic has a fellow that requires to be informed about the development of this ticket and in case that first one is not in office the 2nd can contribute with information about the issue.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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