We are using Jira ServiceDesk and we would like that more than one (non Jira users) could see and comment an open ticket that is being supported.
Lets imagine that the person that reports the topic has a fellow that requires to be informed about the development of this ticket and in case that first one is not in office the 2nd can contribute with information about the issue.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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