Can I set Description (in create issue view) using Automation for JIRA?

What I'm looking to do is to help users creating requirements by pre-filling the Description field with the AS A...I WANT...SO THAT trio. 

I have tried using an Issue Created trigger with a JQL condition for the issuetype (Story), and then using the Edit Issue Fields action to set the Description field. But the field is changed upon save, i.e. the text I want is not added until the user saves the issue. What I'm hoping for is to get the text inserted before they start filling out the form, so that they get the guidance I'm looking for.

Any possibility to do this? Using some other trigger or action?



1 answer

1 accepted

Hi Gustaf,

As I know, currently there is no this feature in JIRA yet. You can vote this feature in

The workaround to add this functionality, it describes in

Hope this helps.

Very late reply here, but your link to the general Jira request to Atlassian really paid of for me. A while back there was a comment there pointing to the Behaviours plugin (now part of Scriptrunner). This seems to do the trick for me, at least.... :)

Thanks! (y)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,104 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot