Can I restrict which customers can submit an issue

I have a client which has 100 customers

I have created a service desk for the client agency

The service desk is linked to a confluence space where I have created knowledge base question.

I want all customers to be able to access the knowledge base questions but I only want 10 of those customers to be able to submit request issues from the service desk.

Is there a way that I can grant access to the knowledge base questions associated with a space to all customers but limit 10 of them to actually submit request from the service desk.

1 answer

Hi @Craig Doran,

Try granting the create permission to only those 10 users.

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