I would like to gauge our JSD portal effectiveness by reporting on tickets that arrive by email versus submitted in the user portal. Is there any way to do that without doing SQL reporting? Is there even a field that does indicate this in issue tables?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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