I would like to gauge our JSD portal effectiveness by reporting on tickets that arrive by email versus submitted in the user portal. Is there any way to do that without doing SQL reporting? Is there even a field that does indicate this in issue tables?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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