Can I remove "Request Participants" from appearing in the Portal?

Rosa M Fossi September 20, 2017

We would like to add various participants to a ticket, but not have it show on the Portal side.

Is this possible?  A current example is our ticket CS-93

As the screenshot attached shows, there are two request participants that appear on the client view side of things. We don't want those there. How can I remove them from view on portal?

RequestParticipantsPortalScreenshot.jpg

1 answer

1 vote
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 21, 2017

Hi Rosa,

I did some research and I did not find an existing feature request for this nor did I find an add-on for the Cloud side that would perform this action.  Due to the Restricted functions in JIRA Cloud applications this may not be possible without changes to the back-end.

In light of this I created a Suggestion that you can find at JSDSERVER-5401.  Please vote on the issue and add your use case to the comments to add impact for our Developers.

Cheers,

Branden

Rosa M Fossi September 21, 2017

Thank you Branden...   Quick Related question:  What if I want to remove "request participant" from that SD altogether?

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