Can I remove "Request Participants" from appearing in the Portal?

We would like to add various participants to a ticket, but not have it show on the Portal side.

Is this possible?  A current example is our ticket CS-93

As the screenshot attached shows, there are two request participants that appear on the client view side of things. We don't want those there. How can I remove them from view on portal?


1 answer

1 vote

Hi Rosa,

I did some research and I did not find an existing feature request for this nor did I find an add-on for the Cloud side that would perform this action.  Due to the Restricted functions in JIRA Cloud applications this may not be possible without changes to the back-end.

In light of this I created a Suggestion that you can find at JSDSERVER-5401.  Please vote on the issue and add your use case to the comments to add impact for our Developers.



Thank you Branden...   Quick Related question:  What if I want to remove "request participant" from that SD altogether?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

76 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you