We would like to add various participants to a ticket, but not have it show on the Portal side.
Is this possible? A current example is our ticket CS-93
As the screenshot attached shows, there are two request participants that appear on the client view side of things. We don't want those there. How can I remove them from view on portal?
I did some research and I did not find an existing feature request for this nor did I find an add-on for the Cloud side that would perform this action. Due to the Restricted functions in JIRA Cloud applications this may not be possible without changes to the back-end.
In light of this I created a Suggestion that you can find at JSDSERVER-5401. Please vote on the issue and add your use case to the comments to add impact for our Developers.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot