Can I put a condition on assigning an issue in JIRA?

[Paul DeSousa]

Hi all!

Is there a way to put a condition on assigning an issue in JIRA?  Specifically:

1. Is it possible to not allow ticket's being assigned until the status has been changed to a specific status? 
2. Is it possible to not allow ticket's being assigned until the type is no longer 'open'?

Thanks in advance,

Robert

[João Palharini · Accepted solution]

Hi Robert!

There's also the workflow properties, that are defined in a per-status basis. You can add the following to any status you want:

Property Key: jira.permission.assign.denied
Property Value: <leave blank>

In order to edit these properties, go to the workflow's "Edit" page, then (on the Text view), click "View Properties" on the right of any status.

--
Cheers!

Joao

[Pedro Cora]

Hi Robert,

Yes, you can do that with a workflow condition. For more details, take a look at the documentation on https://confluence.atlassian.com/display/JIRA/Advanced+workflow+configuration#Advancedworkflowconfiguration-conditions

-- Pedro

[Paul DeSousa]

Yes I am reading the docs and have set up workflow conditions. But workflows are for the transition, and not blocking assigned users. I would add a value condition that does not allow the transition if assignee is set but that still does not block the user setting the assignee. I could also not show the assignee field in the create issue screen, but that really does not "block" an issue from someone going in and assigning it.

[Ergun Seray]

You may remove the assign button from issue operations plugin and only allow users to assign issues using a workflow transition. you can add various contiditons for your transition. to remove assign button you can check https://answers.atlassian.com/questions/44943/can-i-remove-the-assign-and-assign-to-me-options-from-tickets-in-specific-statuses or go to add-ons manage add-ons select system plugins search for Issue Operations Plugin disable the module "View Issue Ops Bar Assign Link(assign-issue)" Murat