Can I notify a group every time an issue is created?

Is there a way to notify a group of people each time an issue is created? And closed?

2 answers

1 vote

Each change of status fires an event. The project "notification scheme" says "when event X happens, send mail to Y". And Y can be a group if you want.

Ahh, of course. Sometimes I miss the wood for the trees.

We all do that :-) I see it as a form of empathy - you're trying to think through what people might want, and answer that instead of the baseline question...

You could write a filter on issues that were created within the last 15 minutes

created <-15m

and then use a group subscription on that filter that will send every 15 minutes a mail to your group of people (but they must be in a group)

and the filter for closed would be

status changed to closed after -15m

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

20,366 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you