We have all tickets from a specific user who left the company earlier this year still living in our board. I don't want to completely delete these tickets because we use them for reference of past projects, but I would like them to stop displaying in the kanban view. Essentially, I would like to move all tickets assigned to this user into an unmapped status.
Is that feasible?
Thanks for your help.
Hi @Catalina Gonzalez ,
Write JQL query in issue search navigator and follow below steps for bulk edit option.
project = "Testing" AND assignee = abc
For your required you should have status in workflow which is not mapped to your board columns,
If you have bulk update rights, you can do this pretty easily. If you don't, ask your admin or have them do this. You will have the option to transition through the workflow, or even delete these items if you decide to. if you transition, you may have to repeat these steps several times to get to the status you want.
Do a search for these issues created by user x
then Bulk edit the results
use the Tools cog, choose Bulk Change
Select the items you want to include (all with top checkbox, or individual selection)
Select the next transition in your workflow to the appropriate status. Again, if you are trying to get "back to the beginning", you may have to repeat this f your status are not bi-directional.
This should let you get them off your board, at least.
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