Can I link 2 different customer JIRA accounts?

Two different companies (customer/vendor) each have Atlassian JIRA accounts, seperate instances.  We have a vendor who already has somewhat related JIRA tickets and want to not reload, simply reference access those tickets in our "customer" JIRA Project.

Can we have the accounts linked/reference to each other? Seems wrong to have to have 2 licenses for JIRA on the same project (just 2 different companies).


Please advise.

1 answer

This widget could not be displayed.

Hi Cathy,


What exactly do you expect from linking the accounts ?
Is it related to licensing and/or about sharing information between multiple instances ?




Both. We have an account, our development partners that have accounts. We want to share JIRA tickets across different customer accounts instead of duplicating the tickets.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

88 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you