Can I link 2 different customer JIRA accounts?

Aaron Halloway August 14, 2017

Two different companies (customer/vendor) each have Atlassian JIRA accounts, seperate instances.  We have a vendor who already has somewhat related JIRA tickets and want to not reload, simply reference access those tickets in our "customer" JIRA Project.

Can we have the accounts linked/reference to each other? Seems wrong to have to have 2 licenses for JIRA on the same project (just 2 different companies).

 

Please advise.

1 answer

0 votes
francis
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 15, 2017

Hi Cathy,

 

What exactly do you expect from linking the accounts ?
Is it related to licensing and/or about sharing information between multiple instances ?

 

 

Francis

Aaron Halloway August 16, 2017

Both. We have an account, our development partners that have accounts. We want to share JIRA tickets across different customer accounts instead of duplicating the tickets.

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