Can I link 2 different customer JIRA accounts?

Two different companies (customer/vendor) each have Atlassian JIRA accounts, seperate instances.  We have a vendor who already has somewhat related JIRA tickets and want to not reload, simply reference access those tickets in our "customer" JIRA Project.

Can we have the accounts linked/reference to each other? Seems wrong to have to have 2 licenses for JIRA on the same project (just 2 different companies).

 

Please advise.

1 answer

Hi Cathy,

 

What exactly do you expect from linking the accounts ?
Is it related to licensing and/or about sharing information between multiple instances ?

 

 

Francis

Both. We have an account, our development partners that have accounts. We want to share JIRA tickets across different customer accounts instead of duplicating the tickets.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,111 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you