In my workflow I can reach the "Resolved" status by launchig "Solve" or "Deny" transitions. I'd like to know which of these two transitions was launched to allow or not allow the next transition in the workflow.
Can I define a JQL to know that?
It's possible if you make a small adjustment: configure the Solve button (transition) with a post-function that makes Resolution = Solved. Same for Deny button which will change the Resolution to Deny, as part of the post-function.
After that, it's just an simple JQL like
status = resolved and resolution = deny
Make sure the transition screen to each of these buttons doesn't have the Resolution field present (so user won't change it by mistake).
Hope it helps
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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