In my workflow I can reach the "Resolved" status by launchig "Solve" or "Deny" transitions. I'd like to know which of these two transitions was launched to allow or not allow the next transition in the workflow.
Can I define a JQL to know that?
It's possible if you make a small adjustment: configure the Solve button (transition) with a post-function that makes Resolution = Solved. Same for Deny button which will change the Resolution to Deny, as part of the post-function.
After that, it's just an simple JQL like
status = resolved and resolution = deny
Make sure the transition screen to each of these buttons doesn't have the Resolution field present (so user won't change it by mistake).
Hope it helps
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs