Can I import data from my on-prem JIRA to the cloud without it affecting user's permissions

Moving from on-prem to cloud and I see that when we do an import of data from on-prem to cloud it carries over user's permission and over writes everything that is in the cloud for users.  Is there a way to import data without user's permissions.

1 answer

0 vote


When you import data from Jira into Jira Cloud, it will completely overwrite the server.

If you need to only merge data then the best way is to follow this article:

It does say two "cloud" instances but the process will be the same to merge them.

Kind Regards,

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,176 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot